We’ve heard the same excuse time and time again. “We are a big company. We want to do business with other big companies.” Okay, so they don’t exactly put it that way, but we know what they mean. For many companies, working with other big businesses is a status symbol: a reflection of their place in the industry. But why should this matter? This isn’t high school. Your company’s status is not dependent on whether or not you hang out with the “cool kids.”
You should ask yourself what matters more: working with another big company, or receiving great service. The answer should be fairly obvious. So maybe it’s time to make the switch. You could actually get better, more personalized service by working with a smaller, independently owned uniform rental company.
The Size of Your Uniform Rental Company Shouldn’t Matter
To those large, publically held, national uniform suppliers you are just a number. They don’t have the time to truly care about you and your business. They are after one thing and one thing only: your money. You deserve more from your uniform rental company. You deserve personalized service. You deserve Lord Baltimore.
For over forty years, Lord Baltimore has provided reliable, cost effective uniform rental services throughout Maryland, Washington DC, Northern Virginia, Southern Pennsylvania, and Delaware. We are an independently owned company that offers proven dependable solutions designed to benefit YOU.
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Comparing Corporate Giants to Independently Owned Uniform Rental Companies
When choosing the right uniform rental company for your business there are several factors to consider: price, convenience, uniform quality, customer service, and more. Then there is the big question; do you go with a big company or an independently owned uniform rental company?
Choose Customer Service
If you choose to go with a faceless corporation and you have a problem, who do you call? Ghostbusters? In all seriousness, you will probably call an 800 number, talk to a machine, then sit on hold for 10-15 minutes before being transferred to a person who couldn’t care less about you and your business. Unlike those corporate giants, independently owned businesses care about each and every one of their clients. To these businesses, you are more than just another order that needs to be filled, you are a person.
Choose Reliable Service
One of the biggest complaints in the uniform rental industry is hidden fees. Large uniform rental companies try to lure their customers with what appear to be low prices. Then, once you are locked in to your service, they start tacking on hidden fees, raising your rates. Small, independently owned rental companies tend to be upfront about the price you pay for service.
Choose Lord Baltimore Uniform Rental!
The choice is clear. Lord Baltimore is an independently owned, Maryland company that has thrived because of our responsive, attentive, professional customer service. We are confident in our ability to provide you with service above and beyond uniform rental industry standards.
To find out if Lord Baltimore Uniform Rental is right for your business, please contact Joe Bateman at 800-292-1224 or by visiting LordBaltimoreUniform.com. We also handle towel rental for gyms and salons; apron, towels, uniforms and mats for restaurants; and uniform, shop towel, fender cover and mat rental for manufacturing and automotive industries.
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